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Online store & page builder · Canvas comments

Comment on the exact element, right on the canvas

Pin a comment to a button, a heading or a photo. Teammates reply in the thread, and Resolve closes it when the change is done.

In short

Canvas comments pin a thread to an element on the page, not to a spot on the screen, so the comment follows the element when the layout moves. Anyone editing the page can reply, Resolve or Reopen a thread, and Clear resolved tidies them away.

The problem it solves

Feedback by chat message says "the button near the top", and three people spend ten minutes working out which one.

How it works

4 steps, start to finish

  1. 1

    Add comment

    Choose Add comment, then click the element you want to talk about.

  2. 2

    Write it

    Type in Leave a comment and post it; a pin appears on that element.

  3. 3

    Reply in the thread

    Teammates open the pin and reply, then press Enter.

  4. 4

    Resolve

    Resolve closes the thread; Reopen brings it back, and Clear resolved tidies up.

In detail

What canvas comments does for you

Common queries

Questions people ask

  • No. Comments live in the page builder and never appear on the storefront.
  • The thread is kept and moved to the side, marked as being on an element that has been deleted, so the discussion is not lost.
  • Yes. Delete removes a thread and its replies.

Canvas comments · Free to start

Try canvas comments on your own business

Set up in a couple of minutes. Your catalogue, orders and books stay yours to export.

  • Live in 2 minutes
  • Free to start
  • No credit card
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