Reviews from people who actually bought it
Customers who received an order can rate the product and write a review. You approve it, reply to it, and only then does it appear on the product page.
Write a Review · Pashmina shawl, rust
Reviews · Pending
★★★★★ New
In short
Customers with a completed order for a product can leave a 1 to 5 star review of up to 2,000 characters on its page. Every review waits as Pending until you approve it in Reviews, where you can also reject, reply or delete, and approved reviews show on the product page with your reply.
The problem it solves
Open review boxes fill with spam and competitors, and a store with no reviews at all looks like nobody buys there.
How it works
4 steps, start to finish
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1
A customer buys
Once their order for the product is completed, the product page offers Write a Review.
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2
They rate and write
One to five stars and a review; one review per customer per product.
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3
You moderate
In Reviews, filter by Pending, then approve, reject, reply or delete.
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4
It goes live
Approved reviews appear on the product page with the date and your reply.
In detail
What reviews does for you
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Buyers only
Only customers who completed an order for the product can review it.
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Stars and words
A 1 to 5 star rating and up to 2,000 characters.
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Approve first
Nothing appears on your store until you approve it.
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Reply publicly
Your reply is shown under the review.
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Find reviews
Search by title, text, customer or item, and filter by status and rating.
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On your store, only signed in customers who have a completed order for that product. Others see that they need to buy it first.
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No. Each review is Pending until you approve it, and the customer is told so when they submit.
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Yes. Reply from Reviews and your answer appears under it on the product page.
Reviews · Free to start
Try reviews on your own business
Set up in a couple of minutes. Your catalogue, orders and books stay yours to export.
- Live in 2 minutes
- Free to start
- No credit card
