Every room's cleaning, from check out to ready
Check out creates the turnover task, the night audit adds stayovers, and attendants work their rooms from their phone, even without signal. The desk sees each room move from Dirty to Clean.
Cleaning board · Lakeside Retreat
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In progress
Done
In short
Housekeeping tasks appear on the Cleaning board as soon as a stay checks out, and the night audit adds stayover tasks. Attendants use My rooms on their phone to Start, Pause, Resume and mark Done, even offline, and finishing a clean moves the room to Clean.
The problem it solves
The desk asks the housekeeper, the housekeeper asks the attendant, and meanwhile a guest waits in the lobby for a room that was cleaned an hour ago.
How it works
4 steps, start to finish
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1
A guest checks out
The room turns Vacant and Dirty, and its turnover task appears on the Cleaning board.
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2
Attendants take their rooms
My rooms lists each attendant's tasks on their phone.
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3
Work the task
Start, Pause, Resume and Done, or record Do not disturb or Refused.
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4
The desk sees it
The finished room becomes Clean and can be offered at check in.
In detail
What housekeeping does for you
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Cleaning board
Turnovers from check outs, with Start, Done, Skip and Reopen.
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Works offline
Taps are saved without signal and sync when the phone is back online.
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Rush
Rush rooms, such as one for an early arrival, sort to the top with a red badge.
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Task kinds
Check-out, Stayover, Arrival prep, Turndown and Deep clean.
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Room statuses
Dirty, Pick-up and Clean for housekeeping; Vacant, Occupied, Due in and Due out for the desk.
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Check out creates the turnover task, and the night audit creates stayover tasks for rooms still in house.
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No. My rooms saves their taps offline and syncs them when the phone reconnects.
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Only with an override, which needs permission and a reason.
Housekeeping · Free to start
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