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Bookings & hotel · Front desk

Arrivals, in house and departures on one board

The front desk shows today's arrivals, the guests in house and the departures side by side, each with its folio balance, and checks guests in and out from the same screen.

In short

The Front desk board lists Arrivals, In house and Departures for the property's business date, with each stay's folio balance. Check in, Check out and Check out early start from the row, and the board updates live as bookings change.

The problem it solves

At seven in the morning the desk needs to know who is leaving, who has not paid and which rooms are coming free, and the answer is spread across a register, a spreadsheet and the housekeeper's memory.

How it works

4 steps, start to finish

  1. 1

    Pick the property

    The board opens on its business date, or on All properties.

  2. 2

    Work the arrivals

    Filter Today or Overdue and press Check in on the row.

  3. 3

    Watch who is in house

    Each stay shows its folio balance, with Check out early when plans change.

  4. 4

    Clear the departures

    Filter Today or Overstay, then Check out or Open the stay.

In detail

What front desk does for you

Common queries

Questions people ask

  • The hotel day the desk is working on. It moves forward when the night audit closes the night, so a check in after midnight still lands on the right day.
  • Yes. Each property keeps its own business date, and the board can show one property or all of them.
  • When the balance cannot be worked out, the board shows a dash rather than a zero that might be wrong.

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