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Bookings & hotel · Guest folio

A guest bill that keeps its history

Post room, food, laundry or spa charges to the folio, take payments, void a line with a reason, and issue the tax invoice when the guest leaves. Nothing is deleted; a void leaves a reversing entry.

In short

The guest folio holds a stay's charges by department and its payments. You Post a charge, Take payment, Void or Move a line with a reason, and Issue invoice once for a tax invoice with the buyer's name and PAN, numbered in a fiscal year sequence.

The problem it solves

A hotel bill edited by hand has no trail. When a guest disputes a laundry charge or an auditor asks why an invoice changed, nobody can show what happened.

How it works

4 steps, start to finish

  1. 1

    Charges arrive

    Room and tax are posted each night by the audit; room service and the POS can charge to the room.

  2. 2

    Post a charge

    Pick a department, a description, the quantity and the unit price.

  3. 3

    Take payment

    Record a deposit or a payment with its tender.

  4. 4

    Issue the tax invoice

    Add the Buyer name and Buyer PAN and press Issue invoice.

In detail

What guest folio does for you

Common queries

Questions people ask

  • No. Voiding a line needs a reason and leaves a reversing entry, so the bill always shows what happened.
  • The amounts cannot change. The buyer name and PAN can be amended, and every amendment is logged.
  • Yes. Room service and the POS can charge an in house guest's folio, unless the room is set to no post or has reached its charge limit.

Guest folio · Free to start

Try guest folio on your own business

Set up in a couple of minutes. Your catalogue, orders and books stay yours to export.

  • Live in 2 minutes
  • Free to start
  • No credit card
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