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Bookings & hotel · Room service

Room service that lands on the right bill

Find the stay, add dishes from the menu, leave a note for the kitchen and send it. Each item is posted to the guest's folio and the kitchen gets a docket.

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In short

Room service takes an order for an in house guest: find the stay by room, name or booking, add items from the menu with a note for the kitchen, and Send to kitchen. Each item is posted to the guest folio at its menu price, and a docket prints on the kitchen printer.

The problem it solves

A room service order taken on paper reaches the kitchen but not the bill, and the guest checks out without paying for dinner.

How it works

4 steps, start to finish

  1. 1

    Find the stay

    Search by room number, guest name or booking reference.

  2. 2

    Add from the menu

    Search the menu; prices come from your items.

  3. 3

    Note for the kitchen

    Add a note and pick the kitchen printer.

  4. 4

    Send to kitchen

    The items post to the folio and the docket prints.

In detail

What room service does for you

Common queries

Questions people ask

Something else?

Try it free on your own catalogue

  • No. Room service posts the charge to the folio and sends a docket; it does not create a sales order or move stock.

  • Yes. The POS can charge a sale to an in house guest's room, with the same checks.

  • Yes. A room flagged no post, or one that has reached its charge limit, refuses the charge.

Works together with

Room service · Free to start

Try room service on your own business

Set up in a couple of minutes. Your catalogue, orders and books stay yours to export.

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